ITIL - Service Design

IT Service Management   17
Course Code:
MYR 4200
4 days
  • 14 Aug 2017 to 17 Aug 2017

The ITIL Lifecycle in Service Design Course is one of the five courses that fit into the lifecycle stream for ITIL certification.
This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to have a comprehensive understanding of the processes and roles described in the Service Design element of the Service Management lifecycle.